Endless Adventure North East understand and respect how information about you is used and shared. Your personal data will only ever be used as outlined here.
In order to provide you with the best service, we may collect personal information about you from our website, telephone conversations, emails, written and verbal communications.
The personal data that we collect is a result of:
Making an enquiry or quote online
Email or written communication
Making a purchase on the website
Sending an enquiry to one of the administration email addresses
Visiting our website and social media pages
The data you provide can include, but is not limited to, your name, address, email and IP address and details of purchases made.
If you feel that there is any additional information that you would like for us to hold on file, you may request do so in writing or email. An example of this could be a health or dietary requirement of one of your party.
Health and Safety Executive require Endless Adventure North East to hold and securely store your medical/activity consent form for 7 years. This form will be completed by all participants when they take part in one of our adventures.
Under no circumstances would Endless Adventure North East sell your information. The only information we would share is this information you have consented for us to do so.
We will always offer you an ‘opt-out’ with every piece of promotional material we send. You will have only received this promotional material if you have opted in when taking part in one of our adventures or signed up to our newsletter.
When booking external events through Endless Adventure North East, I.e. hotel or other service, it is necessary for us to share your personal details. We will provide to that supplier only and pass on only the relevant personal data required to complete the booking.
Please note, this website may contain links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.
Endless Adventure North East Ltd aim to be as transparent as possible if you require further clarification please contact us. We have devised this policy based upon guidance from the Information Commissioner’s Office (ICO)
What are cookies?
Cookies are small plain text files used to store information relating to a visit to a website or an opened email sent from us. Cookies generally don’t contain any information that personally identifies a user. Sometimes personal information that we store about users may be associated to the information stored in and obtained from cookies such as an email marketing message. We sometimes use these files to personalise and improve your digital and marketing experiences and to show you the most relevant information.
Cookies- what do we do with them?
Advertising – you may see Endless Adventure North East adverts on other websites. Our third-party providers (Generally Google and Facebook) will use software which adds a cookie to your browser. Cookies enable us to serve adverts and information to you, let us know if you’ve seen it and if you then go on to contact our site or make a call. No personal information is held at any time.
Emails – these cookies are used by our mailing provider, so that we can review the effectiveness of the emails. When you open one of our emails we receive information on the number of times you have viewed it and any links that have been clicked within it. You can unsubscribe at any time.
Third party cookies
External Cookies may be sent to you by other sites associated with us. Cookies may be sent by these sites in order for this functionality to work, these are not managed by Endless Adventure North East Ltd and data collected from them may be stored outside the EEA. (European Economic Area)
More about our third parties privacy policies can be found by using the links below:
Google and YouTube: https://www.google.com/intl/en/policies/privacy
Controlling cookies on your devices
There are many ways that you can manage cookies, most web browsers (Chrome, Firefox, Safari etc) will allow you to disable the cookies you don’t want. Please be mindful that changing your cookie settings will affect all websites you visit. Disabling cookies may also affect your browsing experience as some website functionality, such as shopping carts or logging in, will not work without them.
Please see below for more details on changing your settings on the most popular web browsers:
These links allow you to block cookies from specific sites including Endless Adventure North East. If you do not wish to receive cookies from us please follow the links below. If you require assistance in disabling cookies from www.endlessadventurenortheast.complease contact us and we will be happy to help.
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Internet Explorer: https://support.microsoft.com/en-us/help/17479/windows-internet-explorer-11-change-security-privacy-settings